Hello, I'm Shivani Thakur
Technical Support Engineer !
About Me
Technical Support Engineer,passionate about assisting with knowledge of Linux, SQL and Shell Scripting.Committed to continuous learning and expanding technical knowledge.Knows the differencebetween good and outstanding customer service. Seeking to leverage these skills in a challenging organization.
Technical Skills
HTML
CSS
JAVASCRIPT
LINUX
SQL
GIT
Operating System
Customer Service Skills
TROUBLESHOOTING
CRITICAL THINKING
ACTIVE LISTENING
PATIENCE
EMPATHY
CUSTOMER SUPPORT
Soft Skills
PROBLEM-SOLVING
TEAMWORK
ADAPTIBILITY
ATTENTION TO DETAIL
COLLABORATION