Hello, I'm Shivani Thakur
Technical Support Engineer !
About Me
Technical Support Engineer,passionate about assisting with knowledge of Linux, SQL and Shell Scripting.Committed to continuous learning and expanding technical knowledge.Knows the differencebetween good and outstanding customer service. Seeking to leverage these skills in a challenging organization.
Technical Skills

HTML

CSS

JAVASCRIPT

LINUX

SQL

GIT

Operating System
Customer Service Skills
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TROUBLESHOOTING

CRITICAL THINKING

ACTIVE LISTENING

PATIENCE

EMPATHY

CUSTOMER SUPPORT
Soft Skills

PROBLEM-SOLVING

TEAMWORK

ADAPTIBILITY

ATTENTION TO DETAIL

COLLABORATION